VoIP (Voice over Internet Protocol) is a technology that enables the transmission of voice calls over the internet. VoIP technology has been around for a while but only recently started to become more widespread due to the rise of the internet and the decrease in the cost of internet services. VoIP technology provides its users with a wide range of benefits, including improved call quality, cost savings, increased flexibility, and enhanced features.
You can get VoIP internet telephony with unified communications using 3CX from NETLOGiX. VoIP creates significant savings in management, maintenance and call costs. NETLOGiX’s VoIP service includes dedicated or shared cloud PBX hosting and customised on-site PBX devices.
Improved Call Quality
One of the main benefits of using VoIP technology is improved call quality. Unlike traditional telephone systems, VoIP uses the internet to transmit voice calls, which means that the quality of the call depends on the quality of your internet connection.
This is because VoIP calls are sent over the internet as digital signals rather than analogue ones sent through the traditional telephone system. Digital signals are much clearer and less prone to interference, meaning you will experience improved call quality when using VoIP.
In addition to improved call quality, VoIP technology provides enhanced audio features, such as noise cancellation, echo suppression, and automatic gain control, further improving the overall call quality. Clear and understandable conversations are more accessible than ever, even in noisy environments.
Arguably the biggest benefit of using VoIP technology is the significant cost savings. Traditional telephone systems require a separate physical line for each phone, which can be expensive to install and maintain. In contrast, VoIP technology uses your existing internet connection, meaning you only need to pay for your internet service and a VoIP service provider.
VoIP service providers typically offer much lower rates than traditional telephone companies so that you can save money on your monthly telephone bill. Some VoIP service providers also offer unlimited calling plans, a great option for individuals and businesses making many calls. You also have the ability to deploy your VoIP solution in a way that routes all inter-branch phone calls over your existing WAN / SD-WAN infrastructure, thus offering you inter-branch calls (to anywhere on the globe) at no call charge.
VoIP technology provides increased flexibility to its users, which is another major benefit. With traditional telephone systems, you are limited to making calls from a physical phone. With VoIP, you can make calls from any internet-connected device, including smartphones, tablets, laptops, and desktops.
Increased flexibility allows you to make and receive calls from anywhere, as long as you have an internet connection. This is especially useful for individuals and businesses who are always on the go, as it allows them to stay connected and make calls from anywhere in the world.
In addition, VoIP technology also provides the ability to use virtual numbers, which allows you to have a local presence in any country, even if you are located elsewhere. Very useful for businesses that operate in multiple countries, as it allows them to provide a local telephone number to their customers in each country.
Imagine the ease of deployment when opening a new branch or shop, not having to wait for a telco provider to install phone lines.
VoIP technology also provides a wide range of enhanced features unavailable with traditional telephone systems. These features include forwarding calls to another number, voicemail, call waiting, caller ID, and more.
In addition, VoIP technology also provides the ability to make conference calls, which is impossible with traditional telephone systems. This is an excellent option for businesses, as it allows employees to collaborate and communicate with each other from different locations.
Another feature of VoIP technology is integrating with other communication tools, such as instant messaging, video conferencing, and screen sharing. This makes it easier for individuals and businesses to communicate and collaborate with each other, even when they are not in the same location.
VoIP and Phone Hot-Desking
Phone-hot-desking and VoIP are not the same things, although they are related concepts. Phone-hot-desking refers to the practice of allowing multiple users to share a single physical telephone device. In a hot-desking environment, users can log in to a phone using their own credentials, and their settings and preferences are loaded onto the phone. This allows for more efficient use of phone resources in an office or other shared space.
Phone-hot-desking and VoIP are often used together to create a more flexible and efficient communication environment. For example, a hot-desking setup might use VoIP technology to route calls to individual users’ phones, regardless of their location. This can reduce costs, simplify communication, and increase productivity in a business or organisation.
Change The Way Your Business Operates
VoIP technology provides its users a wide range of benefits, including improved call quality, cost savings, increased flexibility, and enhanced features. It offers a range of advanced features and can be easily integrated with other tools, making it an ideal choice for businesses of all sizes.